Product familyP4 · Human controlException deskEvidence beside decision

Human review & approval

Automate Routine Enrichment and Review the Exceptions

Product-data automation should reduce repetitive work without forcing a business to accept every AI result automatically.

ENRIVAQ is designed around a human-in-the-loop workflow for cases where technical information is uncertain, conflicting or important enough to require a decision.

The system handles routine enrichment. People focus on the records where judgment adds value.

Exception routing exampleREVIEW / HOLD

Product context

Reference fan impeller AC820825
AC820825OEM / MPN AC820825KVERNELANDReference product
Field under reviewWeightConflicting candidates

Evidence beside field

SELM Agro · public product source1.74 kgCandidate value remains connected to its source context.
LBR · public product source2.60 kgThe conflict remains visible instead of being silently collapsed.

Routing state

Workflow illustration only — not a live per-value reviewer interface.

Workflow routing exampleEvidence before decision
Routine workContinue automatically
Exception surfacedDifficult field becomes visible
Evidence beside fieldCompare source context
Exception routingContinue · Hold · Reject evidence
Controlled outputOnly resolved evidence continues
02 · Why humans remain

Exception funnel

Some product decisions are not safe to hide behind automation

Technical catalogs contain edge cases: multiple possible product matches, source conflicts, incomplete documentation and attributes whose meaning depends on category context.

Routine laneAutomation removes repetitive work

Normal records can move through the agreed workflow without forcing a person to research every SKU from scratch.

  • Product identity establishedContinue
  • Structured values fit schemaContinue
  • No unresolved conflictContinue
Route
Exception laneHuman judgment stays where it adds value

The review lane concentrates the cases that need context rather than hiding them in an automatic response.

  • Multiple possible matchesReview
  • Conflicting source valuesReview
  • Incomplete documentationReview
  • Category-dependent meaningReview

Human review provides a controlled path for exceptions without requiring people to research every normal product from scratch.

03 · Confidence thresholds

Qualitative routing gate

Use automation and review as different workflow states

Where confidence or rule-based thresholds are implemented, they can help route records based on risk. Confidence should be treated as a prioritization signal rather than a factual guarantee.

Enriched recordRouting signal evaluatedActual rules must come from the implemented product.
Risk-aware routingNo universal cutoff
Agreed automatic stateAutomatic

Continue without creating unnecessary review work.

Uncertain / conflicting stateReview

Send the record to the exception desk with evidence beside the field.

Unresolved / rejected stateReject / Hold

Do not silently treat the candidate value as approved product data.

Routing states: supported evidence continues · ambiguous or conflicting evidence is held · invalid or irrelevant evidence is rejected

04 · Evidence view

Exception evidence

Keep product context and source evidence together

The current workflow preserves the product, field, candidate values and source context needed to understand why a record was held. The composition below illustrates the routing state; it is not presented as a live per-value reviewer interface.

Evidence view · AC820825REVIEW / HOLD

Product context

AC820825 reference product
Fan impellerAC820825AC820825KVERNELAND
Field
Weight
Candidate
1.74 kg
Reason
Source conflict
Current status
Review

Supporting evidence

Source ASELM Agro
1.74 kg

Public AC820825 product record · weight candidate

Source BLBR
2.60 kg

Public AC820825 product record · conflicting weight candidate

Decision routing example

This diagram shows routing logic, not a live per-value reviewer interface.

Workflow routing example · source/value evidence remains visible
05 · Sources

Evidence beside field

Put evidence beside the field being reviewed

Source context is especially useful when two values disagree or a technical field looks unusual. The reviewer should compare the available information rather than rely on the apparent confidence of generated prose.

Field under reviewLengthCandidate · 1.74 kgTwo candidate values
Compare context
Source A · SELM Agro1.74 kg

Public AC820825 product record · weight candidate

Source B · LBR2.60 kg

Public AC820825 product record · conflicting weight candidate

The workflow keeps source context visible so conflicting evidence can be held without entering the accepted product record.

06 · Continue / Hold / Reject

Routing outcomes

Make the exception state explicit

The implemented workflow distinguishes values that can continue, values that must remain unresolved, and evidence that should be rejected. A full per-value reviewer editing interface is not claimed here.

Continue

Use supported evidence

Clear, provenance-backed values can continue through the normal product-data workflow.

Result: accepted value can continue
Hold

Keep the field unresolved

Conflicting or ambiguous candidates remain separated until the evidence is resolved.

Result: exclude the unresolved field from accepted output
Reject evidence

Do not accept invalid evidence

Wrong-product, irrelevant or otherwise invalid evidence must not become part of the product record.

Result: reject the candidate evidence

07 · Audit

Keep a history only to the level the product actually supports

For enterprise catalog teams, it can be useful to understand which fields were reviewed and what decision was made.

Current product evidence retains source/value lineage and processing context. A full per-value reviewer action history is not presented as a current interface capability.

Evidence historyCurrent capability
Source/value lineageRETAINED
Source contextRETAINED
Processing evidence contextRETAINED
Per-value reviewer action historyNOT CLAIMED AS CURRENT UI
Manual exception handlingOPERATIONAL WORKFLOW
ENRIVAQ preserves source/value evidence for quality investigation without presenting a full per-value reviewer-action interface as a current product feature.

08 · Controlled next step

See how difficult records are separated from routine work

Bring a product with conflicting or uncertain data and use it to walk through the review process.

Talk to ENRIVAQ

Request a catalog assessment

Tell us enough to make the next step useful for your catalog.