The German version is the canonical legal version. This English version is provided for convenience. Where legally permissible and the versions differ, the German version prevails.
Security controls
Primary Customer Data, databases, files, backups and application data are operated in Germany using Hetzner infrastructure and our own German servers.
Controls include:
- HTTPS/TLS;
- HSTS for customer/admin areas;
- encryption at rest for databases, files and backups;
- strong password hashing;
- secret protection;
- role-based access;
- least privilege;
- tenant isolation;
- privileged-access restrictions;
- active-session management;
- administrative/security logs;
- MFA for privileged roles.
Encrypted backup rotation:
- 24 hourly;
- 14 daily;
- 8 weekly;
- 3 monthly.
Latest archive integrity is checked and full restore tests are performed at least quarterly.
We monitor availability, critical services, jobs/queues, backup success, errors and security events.
Our incident process is:
Detect → Assess → Contain → Preserve Evidence → Investigate → Remediate → Recover → Notify → Review
ENRIVAQ AI processing uses our own model infrastructure. Customer Data is not sent to external LLM providers for ENRIVAQ AI functionality.
Security contact: info@fairtech.group